Frequently Asked Questions

1. What information I should bring to you to start the research?

In the beginning we need every detail you know, every name (including women's maiden names), date, place of living and place of immigration. The more information we know, the better.

It would be best if you have the names of parents, siblings, or other related persons. Sometimes these connections help find important clues to continue the research. Additionally, documents, letters, vital records (birth, marriage, death) can also be very valuable sources of information.


2. What to expect while working with a professional genealogist?

Regardless of the type of service, all of our research will be fully sourced from only the most reputable records, focusing on original documents of unquestioned integrity.

Do you have any individual requests or are uncertain about which of our services are right for you?

Send us a request for a free, non-obligatory consultation and we will tell you more about what we can do in your case.

Our rates compete with other genealogical companies. We propose reasonable prices for our services as we work alone and do not have extra costs for a team of employees. The hourly fee includes research, analysis, and report preparation. Expenses such as archive fees, postage, and database search fees are included in the total settlement amount. At every stage of the research, you will receive the family tree and the photos of vital records or other documents.

If you need any document translations we can take care of them additionally. Every research project is usually completed between three to six weeks after the payment. We do our best to complete your research as quickly as possible.

It can take longer than expected when records need to be ordered from different archives.
In these circumstances, you will be notified about this fact.


3. How long I need to wait until I get the results?

Every research is different. The time we need for the completion of our services depends on many factors, such as the availability of books or microfilms (in some archives it is required to sign up for specific dates of visits), archive or church location or difficult access to record books.

If we cannot get the data in one place we always search for another way to obtain the copies - in the past, priests were required to copy record books and send them to the archives. Some of them respected this law but not everyone. Our task is to determine if the vital records from the place you are interested in are available and to find their location. We should provide first results in the time between 2 weeks and 1 month.
If we need more time we will consult this with you and specify how long it may take.


4. Do you do the researches in the whole of Poland? Where else?

Yes, we have access to all Polish archives and parishes.
We work with local genealogists in order to manage the information efficiently.
We also offer the research of archives located in Ukraine, Lithuania, Slovakia, Hungary and Belarus.


5. How much will I pay for the research?

It all depends on the results you expect to receive. This can be short research just to confirm some data you already have, or, on the contrary, you may have a single name and date but no place of origin and we will need to check many places before we find the correct one.

You may also set a spending limit for a given month or another set amount of time. Please ask one of us about the terms and payments.
We are flexible and happy to find the best option for every budget.


6. Should I pay you extra for the vital records you will find?

No, every vital record found by us in parishes or archives you will get free of charge.

In our team we have a rule - you don't pay for the documents if we didn't pay for the copies. In situations when we need to find a document in The Civil State Office, which there is a fee for, we inform you first and then the the small cost is added to the total bill.

There are no hidden costs in the Migrant Center of the Research as that is not who we are. We appreciate you choosing our company to help you with research and we will do whatever we can to find information about as many generations back as possible.


7. Can you give me a guarantee of a positive result?

We would love to do this for every one of our clients, but unfortunately we cannot. In some cases, every single clue leads to a specific place and when we check the records, we cannot find anyone. Why does this happen?

It is usually caused by misspelled place names in immigration documents or sometimes, when the ancestors’ home village had a complicated name, they would use a larger nearby town or city in their documents. Knowing this, we never give up on searching.

Previously, we have been in situations where we had to read the indexes from every parish in the area until we found something, but in the end it is all worth it.


8. What other services do you offer?

If you are interested, we can translate documents, letters, or vital records from Latin or Russian to English or Polish. / Details here.

Another service we offer is the organization of trips to Poland. We can help you visit locations related to your ancestors, as well as show you some unimaginably beautiful places in Poland. / For more please look here.

We also help find missing family members. Our favorite thing is preparing family reunions.
It's amazing to see so many happy people together. This is why we love what we do!

Searching for graves at cemeteries is also available. If you don't know whether anyone takes care of the family grave we can go to it, check and leave a note just in case a family member visits and reads the message. / More information here.

Our last, but at the same time most important, initiative is to provide help and advice to everyone who was adopted as a child (from Poland) and now wants to find their biological family. We know this is a very difficult and delicate matter. The results are not always what you would expect, but the desire to discover yourself may overcome all adversities. We are here to let you find the answers you need and deserve / More here.


9. How can I pay for your services?

The most popular payment method is by PayPal. It is easy, safe and you don't even need to have a PayPal account. The only thing you need to have is a credit card. We will send the invoice to your e-mail address and when you click on the link in our message you will be instructed how to pay.

Of course we do not require this type of payment. If you prefer you can send the money via bank transfer. However please by aware that we do not accept cash payments.


10. Should I pay you in Zloty, Dollars, Euros or another currency?

The currency is based on your place of residence. In Poland, you would be charged in Polish Zloty. For European Union residents (including The United Kingdom) we will prepare the bills in Euros, and for the rest of the world (USA, Canada, Australia, New Zealand etc.) - in USD.